Choose the correct deletion route.

Delete local material yourself

Use the relevant product control to remove selected media, cleanup results, duplicate-contact decisions, saved number searches, or other local records. Delete exported copies from their destination and review device or cloud backups that you independently enabled before uninstalling.

BitInfinite cannot remotely erase content that was never transferred to systems under its control.

Remote media has an automatic limit

If you actively used a photo or video feature that clearly required remote processing, the uploaded media and generated result are deleted no later than two weeks after the last related processing activity.

This limit does not apply to local content, support messages, marketplace records, security records, or third-party information.

Request deletion of an eligible record

Email [email protected] with the subject “Data Removal Request.” Identify the relevant product or support interaction and provide only the email address or reference reasonably needed to locate it. Do not send passwords, verification codes, or unrelated personal files.

Verification, deletion, and lawful limits

We may request limited information to confirm that the request concerns you. Eligible information under our control will be deleted or de-identified within the period required by applicable law. We will explain if a limited record must remain for security, fraud prevention, transaction evidence, legal compliance, or dispute handling.

Use the provider's own controls

App stores, station services, device backups, export destinations, advertising providers where present, and other independent services control their own records. Contact them directly for those copies. Deleting a product does not cancel an active subscription; manage it through the purchasing marketplace account.